Communicating difficult messages to clients

Time management is about making use of all the resources you have available to you, to achieve your career (and life) goals. How you manage yourself impacts on how you are perceived, both internally and by stakeholders. This training course will help you to increase your personal effectiveness through time management.

This training course will assist you to build positive working relationships with your clients. As competition is fierce, clients expect their lawyers to be motivated and give them 100% commitment. This is not always easy but can be achieved if a good positive working relationship is established. It is far easier to retain an existing client than win a new client and so having a positive relationship with your clients will result in retention, referrals and years of loyalty.

Resilience is the ability to cope with the challenges, problems and setbacks you face in life, and to become stronger because of them. It relies on different skills and draws on various sources of help, including rational thinking skills, physical and emotional health and your relationship with the people around you.

This training course will provide you with the fundamental knowledge required to develop your awareness of EI and in doing so help you to perform more effectively.

The purpose of this training course is to help you focus on understanding, developing and adapting influencing styles to best suit individual situations. The course focuses on looking at your behaviours and influencing style, how to adapt this to different situations and how best to approach situations where people have different styles / levels of commitment to you.

This networking skills training course will help you build a professional reputation and develop a network of connections through the two key methods available; face-to-face and online.

Being able to communicate effectively is a cornerstone to building positive working relationships; it will enable you to build rapport, develop relationships and feel comfortable and confident around others. Lawyers who can communicate effectively are great at getting others to open up and discuss feelings and emotions. They are able to respond appropriately during difficult conversations and feel less pressure when communicating with superiors and peers.

Personal branding is about adding-value and being someone the team can trust. The fee earners that develop a strong internal personal brand can be relied upon to act in an appropriate way with support staff, colleagues and partners at all times. Personal branding requires a consistency of approach, high EQ and a unique responsiveness to whatever task is at hand. Internally presenting yourself in the right way can make all the difference

Self-confident people seem at ease with themselves and their work. They invite trust and inspire confidence in others. These are all attractive characteristics to have. It is not always easy to be confident in yourself and our internal thoughts can hijack how we feel. This process is known as ‘Imposter Syndrome’.